While every single aspect of our trips is important, it is our guides that have the ability to turn an already brilliant holiday into a potentially transformative travel experience. It is, for this reason, that we have invested in recruiting the very best in the business. By providing industry-leading working conditions, training opportunities, and consistent travel support, we have built a team of truly amazing individuals who are committed to delivering extraordinary experiences. Those who holiday with us agree, with 94% of clients awarding their guide the highest possible score post-trip, resulting in an average rating of 4.93 out of 5.
We also provide excellent guide-to-guest ratios. For example, on our road cycling and mountain biking adventures, we provide two fully qualified and professional guides on every trip, resulting in the best possible service on and off the trail. Similarly, with our sea kayaking trips, we work on a ratio of one guide to a maximum of four guests.
While our commitment to guide quality, and guide-to-guest ratios, means that our trips are sometimes more expensive than the competition, we believe they are signature features of a Wilderness trip that make a real difference and deliver excellent value for money.
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